Delivery and Returns
The transport of your package
Packages are generally dispatched within 48 hours after receipt of your payment. The standard shipping method is Colissimo off without signature. Whatever the chosen shipping method, we will provide with a link that lets you track the online delivery of your package.
Shipping charges include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay shipping costs for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products ..
Packages are oversized and protected.
Countries to which we deliver:
France, Guadeloupe, Martinique, Reunion, Guyana, Mayotte and St Pierre and Miquelon
Germany, Belgium, Netherlands, Luxembourg
Italy, Spain, Switzerland
other destinations on request
we deliver mainly in France and Belgique:
By SO Colissimo with tracking online via sms ...
We also deliver in OM1 area: Guadeloupe, Martinique, Reunion, Guyana, Mayotte and St Pierre and Miquelon
The Colissimo Expert with tracking number on Internetand by other means established by the post.
This parcel is delivered against signature and you have the choice between no insurance or insurance against the loss of post parcels up to a maximum height of 600 euro
Maximum 20kgs per order
For French Polynesia parcels delivered against signature until 10 kgs per package
but also in Europe: Germany, Belgium, Netherlands, Luxembourg, Italy, Spain, Italy, Portugal (excluding areas subject to customs declarations)
by Colissimo with tracking expert on internet
delivered against signature without loss insurance
up to 30 kgs per order
Your country is not on the lists ask if we can do something